MeetMux Privacy Policy
Effective Date: July 25, 2025
Last Updated: July 25, 2025
At Altrodav Technologies Private Limited, the company behind MeetMux, we're committed to being transparent about how we handle your information. This policy clearly explains what data we collect, how we use it, and the rights you have. We've used simple language and examples to make everything easy to understand.
You're in Control of Your Privacy:
- View & Edit: Access and update your personal information anytime.
- Delete Account: Permanently delete your account and all associated data.
- Manage Permissions: Control app permissions via your device's settings.
1. What Information Do We Collect?
The information we collect depends on how you use MeetMux—whether you're joining activities, exploring events, or creating posts.
Information You Provide:
- Personal Info: Name, mobile number, date of birth (DOB), profile photo, verification selfie.
- Activity Preferences: Interests and app engagement (e.g., views, likes).
Automatically Collected Information:
- Device Info: Model, OS, IP, language settings, app version.
Location Data:
- Home Page: Used to personalize experience and recommend content nearby.
- Create Post Page: Collected when creating:
- Planned Activities
- Live Activities
- Posts
- Real-time location used for Live Activity posts to show on the map and explore pages.
- User Profile Info: Data you share when signing up and connecting with others.
- Chat and Connections: We store chat and connection details. Chat is available only with mutual connections.
Why We Need This Data: Some features depend on this data, such as creating Live Activities or getting location-based suggestions.
2. How Do We Use Your Information?
- Verify Identity: To prevent fake accounts.
- Suggest Activities: Based on your location and preferences.
- Improve the App: Moderate content, provide support, and enhance functionality.
- Business Analytics: For internal use only, through anonymized reports.
We do not use your personal data for advertising.
3. Age Requirement
- 18 or Older: You must be at least 18 years old to use MeetMux. Users under 18 are not permitted. We do not knowingly collect data from individuals under 18.
4. How Is Your Information Shared?
We never sell your personal data. Sharing happens only when necessary:
| Recipient | Purpose |
|---|
| AWS | Cloud hosting |
| Firebase | Analytics, notifications, OTP/image recognition |
| Legal Authorities | As required by law |
| Analytics Platforms | Anonymized reports only |
5. Data Storage & Retention
- Storage: Hosted securely on AWS servers.
- Retention: While your account is active or as required by law.
- Deletion: Data is fully erased within 30 days upon deletion request.
Take Control of Your Data:
- 📝 View/Edit Personal Info
- 🗑️ Delete Your Account Permanently
- ⚙️ Revoke Permissions Anytime (via device settings)
Contact: support@meetmux.com for requests
6. Security Measures
- End-to-end encryption for login and verification
- Regular security audits
- Strict employee access control
- Data encryption at rest
7. Third-Party Services
We use the following third-party services. Their privacy policies apply separately:
- Firebase: Analytics, notifications
- AWS: Cloud hosting
- Google Maps: Location services
8. Policy Updates & Consent
- We will notify users in-app about significant changes
- Continued use = acceptance of updated terms
9. Contact Us
Altrodav Technologies Private Limited
📍 C/O Vikas Telecom Pvt Ltd, Devarabisanahalli, Bellandur, Bangalore-560103
📧 support@meetmux.com